Thursday, April 12, 2012

New Passport Seva Kendra at Andheri, Mumbai

Today visited PSK (Passport Seva Kendra) at Andheri, Mumbai. We're almost forced to do this i.e., apply for re-issue of a passport that was valid till January 2020.

What happened? It seems people with an Indian passport - which were issued before 1-1-2001 or a passport with 20 year's validity - are not eligible for a Schengen visa! If one is planning to visit one or more than one of 25 countries in Europe then passport should have been issued by Govt of India after 1-1-2001. Why? It seems that prior to this date details on passport were hand-written i.e., they were not printed in a machine readable format.

So, how does one apply for re-issue of a passport that is still valid till 2020? I could not find any reason I could tick. But, in our case, one reason came to our rescue. If that reason was not there, I wonder how does one apply for re-issue just to satisfy Visa requirement of European countries. (Note: Later on I noticed that for re-issue there an option - change of personal particulars - where change of appearance / signature is an acceptable reason. Also, there is an option 'None of above'. So, there is no problem!)

Anyway, quickly applied online (after fumbling and wasting precious few hours at old passport website) and got appointment for Tatkal re-issuance after 1 day.

One side note. There is enough confusion among travel agents about issuance of Tatkal passports. I was told it has stopped. But that's not true. Truth, as I discovered is that with new system developed by TCS (Tata Consultancy Services) it may not be necessary to apply in Tatkal because regular passports will be issued in about 15 days. So, people are discouraged or asked questions as to necessity of applying in Tatkal. If you insist (with good reasons) there is no problem. Tatkal applicants can expect passport in 7 days (or even earlier). Let's see what happens in our case. I will keep you posted.

One more thing. It seems to me that role of Authorised Agents for Passport is done away with - with introduction of new system. So, your good, friendly neighbourhood agent may not have any role, except if you decide not to read official website and want helping hand of an agent (who is not authorised now, btw). So, I did not find counter for Agents at Passport Seva Kendra.

Here are my suggestions to Passport Authorities regarding new passport issuance process. I gave following suggestions on passport website. Those in bracket are additions in this blog.

1. PSK's address is not properly given. It should be Great Oasis Bldg, Plot D-13, Road no.21 (Near Akruti Softech Park), MIDC, Andheri (E), Mumbai 400069. (Website says PASSPORT SEVA KENDRA, THE GREAT OASIS ENTERPRISES PVT. LTD., D-13, THE GREAT OASIS 21, MIDC MAROL, ANDHERI (EAST) MUMBAI - 400069).

2. PSK's location should be shown on google map. (Currently it is not possible to locate it on Google Map, even if know the correct address.)

Following will help you to find direction while coming from Andheri (Chakala Junction) or Marol Naka or Jogeshwari-Vikhroli Link Road.




Note: Car Parking is difficult here because I noticed almost 10-12 buses parked in the small - close ended street. Of course, there is a place for about 10-12 cars and equal number of bikes. Car parking is not allowed inside the building for visitors. One can take Buses starting from Andheri Station (East) and going to Seepz (MIDC). One can get down at Seepz and walk for about 5-7 min to reach PSK. If you get down at Tunga bus stop take Road 13,  turn right on Road 16 and dirty short-cut path beyond Food Express to reach PSK.

3. Your website should say clearly 'no photographs required for online applications'.  It will be taken at PSK along with finger prints.

4. Website should say 'Appointment will be given at 7.30 pm. onwards'. So, applicants should first login with username/password, fill in all details online or upload e-Form and submit application for appointment at 7.30 pm. (I was told this on their toll free number 1800-258-1800. Also, it seems that now the time has changed to 3.00 pm)

5. It should redirect applicants from earlier site https://www.passport.gov.in/ to this site (lot of people waste time because they don't know about this new site https://www.passportindia.gov.in/).

6. List of documents required should clearly say 'If PAN no and Election card number is given in the application, copy of same should be submitted'.

7. If earlier (old) passports are required/not-required for reissue/renewal - it should be explicitly stated.

8. It should be clearly stated that no person other than applicant will be allowed entry except parent with young children, senior citizens or persons with medical condition.

9. At PSK there should be some arrangement for relatives to hang around till applicant comes back e.g., water, toilet etc. (There is one hotel 'Food Express' on parallel Road - no.16 - a 2 min walk because of a short cut (dirty) path to this joint. Short-cut path is located just opposite the PSK building. One toilet in the compound is used by all and sundry and it is dirty.)

10. PSK should have few food items on sale - as it takes any where from 1 hours to 4-5 hours for each applicant. For example today we went in at 9.45 and came out at 2.45 i.e. 5 hours! (I heard that this PSK has opened just one month back and staff is learning. Most staff seems to be TCS employees. PSK starts at 9 am and works till 6 pm. Lunch time 1.30 pm to 2.00 pm. )

11. There should be separate queue for people with young children, senior citizen, people with disabilities/medical condition.

12. There should be inquiry counter outside PSK (currently security guards are answering all types of questions!)

Note:
a. Contrary to what impression you may get at the Passport website, one is not allowed to simply walk-in to PSK and apply. One needs ARN (Application Receipt No - which is given upon successful submission of application form) and Valid Appointment for the day.

b. If you have received an Email from Passport office then take Email printout clearly showing your ARN no. I saw many people being turned away for Email printout and ARN no./Appointment. Security people don't agree to view Email on laptop/mobile phone. One has to walk to MIDC main road (10 min) to locate Internet Cafe to take Email's printout.

c. Please ensure you don't take your laptop or camera. It is not allowed in, and there is no provision to keep it in a safe deposit anywhere. I saw lot of people getting in to trouble with this.

d. Currently PSK does not have any public telephone inside. Of course, there is a designated place but phone is not there yet. So, ensure that you carry mobile phone along with you.

e. PSK has one Photocopy Counter. They charge Rs.1 per page.


13. For address proof - when Electric or Tele bill is given one is required to give current bill as well as last year's bill. But 'upload' does not allow more than 1 electric/tele bill. This needs correction.
 
Here is a photograph of board displayed at PSK. It is useful and some information given here is not there on Passport website.
 

Do you have any comments or suggestions? Do write back.

211 comments:

  1. I have filled in all the details in the online form but it does not give me an appointment date. Gives me the message "Maximum number of appointments exceeded for the day."

    There doesnt seem to be an option where I can choose the date.

    I am trying to apply for a passport for my 6 month old son.

    ReplyDelete
    Replies
    1. They start giving appointment for next day in the evening at 7.30 pm. So, be there on your PC at 7.30 pm for getting appointment for next day.

      Feeling is similar to trying to book Railway ticket at 8 am on Railway website, 4 months in advance.

      Delete
    2. Hi Rajesh,

      I went to the Andheri PSK today to submit my sons application. I have to say that the experience was good and all the people were pretty nice.

      I was surprised to be waiting in a nice and clean A/C environment with very efficient working people.

      Definitely better than going to the main branch where you have to wait outside in the heat.

      Delete
    3. Try from another machine.
      I was trying from my office machine and it was giving me the same error. From my home PC it worked fine. I think its some proxy problem

      Delete
    4. Application up time is very bad. Most of the time application is down. I still wonder on how they meet the up time SLA :(

      Delete
    5. I had visited PSK thane recently for renewal of passport. The experience was very pleasant. Staff was also courteous. In all it took approximately an hour to complete entire process.
      In my case also, I could not take appointment from office. I was able to take appointment from home though.
      The error message displayed was same "Maximum number of appointments exceeded for the day.". They should fix the message as it is misleading. Also no one in the passport office was aware about the cause and solution. Also there call center staff was not aware about it. Staff should be aware of the proxy server issue.

      Delete
    6. It is IP problem. You just change your Internet IP and then try again. you will get a slot.

      Delete
  2. Hi
    Rajesh Ji,
    Very nice - today I also visited this passport kendra. I want to apply for passport - thanks for detail and nice explanation.

    ReplyDelete
  3. Replies
    1. Take bus starting from Andheri Station (East) going to Seepz. Get down at Seepz or one stop before Seepz (Tunga) and walk as shown on map in yellow color.

      Delete
    2. Mr Kothari has given enough of useful info. Rajeshji has said they start giving appointment for next day in the evening at 7.30 pm. So, be there on your PC at 7.30 pm for getting appointment for next day. Far from attainable for Andheri!! In fact, the earliest one can get here is possibly 2 weeks from date of booking for normal application.

      To begin with bus route, 434 from Andheri Station East can be availed and one can get down at Sainath, one stop BEFORE Vijayanagar, from where the Great Oasis is walkable. In fact the PSK building is on a side road just before the V’nagar bridge and a company whose office is housed in the same building has kept a small board guiding you there, at the entry to the side road. I had an appointment on 14/8 at 09:15 and on reaching there well earlier, found just about a score of people. The enquiry zone is the first stage (after you are security checked) where they check your documents before letting you go to further stages. The document advisor in the PSK Portal in my opinion gives you good guidance on documentation needs. For instance, if you have an electricity or telephone bill as proof of residence, one bill should be of current year, another of previous year. The logical purpose is that you need to prove residence at one address over at least a 12 month period. Ditto with bank statement. In case you are applying for a Reissue of passport whose validity is about to expire and there is no address change, you just need your current passport, nothing else. Remember to carry one set of photocopies along with originals; there is also a facility for photocopying inside, on chargeable basis. You are given a token number printout at the enquiry zone which is used at each stage of the process. Zone A is where you are photographed, fingerprints taken and your details verified on screen, applicable fee is paid, receipt given, documents scanned and a file created with number. This file includes the application with your signature & self attested copies of documents as applicable. On a first in first out basis, you are sent to the Verification Zone, zone B and then Zone C, the granting zone. In sharp contrast to the chaos at the old passport office where we often have struggled to be guided properly, this PSK initiative certainly gives a better experience. There is a semblance of order & systematic processing. Some useful info:

      - in case you have been asked to return with additional/acceptable documents at the enquiry counter itself, you need not take a fresh appointment online, but have to visit again in 3 working days. They possibly stamp your ARN printout accordingly.
      - Your current valid passport which is due to expire (if that is the case) is stamped cancelled & returned to you.
      - After the granting zone, you collect an Acknowledgement printout at the exit. This along with fee receipt is important to be retained. The ack tells you as to which of the following shall apply in your case
      Police Verification is not required.
      Police Verification is required on a Post-Passport Issuance basis.
      Police Verification is required on Pre-Passport Issuance basis.
      I could complete my business in about 2 hrs from entry to exit. The waiting areas after the enquiry zone are decently laid out with air-conditioning & display screens for token numbers/counter allocation. Overall a good experience. The vision of the MEA “To deliver passport services to citizens in a timely, transparent, more accessible, reliable manner and in a comfortable environment through streamlined processes and committed, trained and motivated workforce" seems to be on track from my experience. For normal application, the expected time of dispatch of passport with post issue police verification is On third working day excluding the date of submission of application - without waiting for the Police Verification Report. I am eagerly waiting to see how true this claim of the MEA is!!

      Delete
  4. For renewal of passport i had applied online and got the appointment date also at Andheri but now since it is inconvenient for me to go to Andheri as my father-in-law is hospitalised I would therefore like to go to Lower Parel as it is closer to the hospital. Will you please tell me what are the formalities involved.
    Regards
    Renu Parikh (my email ID is hr@advancepaints.com)

    ReplyDelete
    Replies
    1. At passport site after login there is an option to cancel/reschedule appointment. Just check.

      Delete
  5. Passport applied on 12th. Got passport on 18th evening i.e., in 6 days.

    ReplyDelete
    Replies
    1. I CANT BELIEVE THIS....when shall we have this for Driving Licenses too....:)....Kudos to progres in this area and a million thanx to you Sir.. !!!

      Delete
    2. Hello Rajesh Sir, You applied in Tatkal for renewal?? How did you manage to get the Annexure F...I have been trying to get it for many days...but I am not getting the same...Can you guide me as to how to proceed with it?? I need the passport urgently and I have been told by many people (Friends & Relatives) that if you choose to take the normal procedure then although they promise to give it in 45 days you NEVER get...so I am just left with the Tatkaaal Option and for which you require this Annexure F

      Delete
  6. Thank you for all the info. Helped immensely!

    ReplyDelete
  7. Mr. Kothari,

    You seem to be lucky to be able to submit the form in a single visit. Most of us have ot visit 2-3 times as the website and the staff are not totally sure about the documentation. Different staff need differnet documents in some case!!!

    being a divorcee - i had to run between the passport office and the family court to complete the required documentatiom.

    Now i am dreading the idea of going to apply for passport of my daughter for whom i have complete custody.......but the difference in our surnames and the cumpolsory need for father's signature is going to cause a lot many complications. I wonder if the illegal immigrants face the same trouble as natural Indians to get passports

    ReplyDelete
  8. Hi, very nice blod post.

    Will they accept an ICICI bank account statement as address proof?

    Regards,
    Ram

    ReplyDelete
  9. Passport was applied under 'Tatkaal' scheme for Re-issue; and got delivery in 6 days. Quite fast.

    Also, noticed that in our case 'Police Verification' was not required to be done, even after issuance! If I know well, earlier, for any small change on Passport, Police Verification was 'must'. Now, that it is not required for certain cases, is a welcome change.

    The Passport Application Receipt that we got at the end of the submission of documents and verification, said following.

    Police Verification Mode**: No Verification

    **
    Pre : Police Verification shall be carried out before issuance of passport
    Post : Police Verification shall be carried out post issuance of passport
    No : No Police Verification shall be carried out for issuance of passport

    ReplyDelete
    Replies
    1. HI,

      What is the fees for passport Renewal in
      1. Tatkal scheme
      2. Normal scheme

      Delete
  10. Good blog...very informative and well detailed.
    .keep the good work

    ReplyDelete
  11. Thanks for the Information Sirji...Today applied for Fresh, Normal Passport @ Andheri PSK.. My Experience..Do's & Dont's 1) Do not carry Pendrive or Laptop, 2) Keep all your documents clear, take as many as correct documents u have mentioned on website, 1 xerox of each self attested 3) In case of affidavit,plz check for its correctness before applying..4)Though not mentioned on website, carry ur ID Proof(Election Card/Pan Card) 5)In reference sec. avoid putting ur blood relative name, ADD ur neighbors name.

    ReplyDelete
    Replies
    1. Avinash,

      Thanks for adding this.

      It seems surprising that Applicant should carry Photo ID Card (Election/PAN Card etc) is not highlighted or even mentioned anywhere.

      Regarding two 'References' to be given, against first name we had put name of a long time school friend living in the same suburb. But PSK staff said reference has to be a neighbour! And he noted down name, address and contact details of our neighbour, living in the same building.

      Why can't such simple things be mentioned clearly on the website itself, is beyond anyone's imagination.

      Delete
    2. I had submitted my 1 year bank passbook of nationalized bank as my Address proof, but they asked for on more add proof i submitted my Electricity bills ( one current & one last year ) but it had some spelling error. So to cover that they asked me ID proof, luckily i had my pan card copy.... Frankly speaking TCS Staff at the front end who are issuing token are not very much sure about the documents... So i suggest all to carry as many correct documents they have....N for refrence I too had to do the same at last moment..

      Delete
  12. I tried to apply for a new passport under tatkaal, since my passport got damaged due to water spillage (however, the photo, passport# , signature, address etc are all clear and legible). However the staff at PSK lower parel said that no i cannot apply in tatkaal for a damaged passport. The site clearly distinguishes between passports that are completely damaged and those which have the identification information intact, but the staff dont seem to agree with it!
    Anyways, i wanted to know, whether i can submit my application at any PSK or should it be at the one nearest to my residence ? I stay in Grant Road and currently there are no appointments at PSK lower parel for the next two weeks. I can see appointments at Andheri and Malad for the next week.

    ReplyDelete
    Replies
    1. The system does allow selection of any PSK. So, I suppose one can go any PSK which is convenient to him.

      Delete
    2. Yeah i finally was able to get someone to pick up my call at their toll free number and confirm that i can submmit it at any PSK in Mumbai. In addition, when i was trying to book an appoinment, i could see PSK Thane and PSK Nashik as well in the drop down list, however, if you are a Mumbai resident, you cannot submit at those locations.

      Delete
  13. Rajesh,

    Very useful post. Planning to apply for my parent's re-issue of expired passport. Thanks.

    Mahesh Khatri

    ReplyDelete
  14. Rajesh,

    You have mentioned 7.30 pm as the time of appointment. Should it be 7.30 AM ?

    Also, the timings mentioned as to when the PSK staff at Andheri works is mentioned as follows : PSK starts at 9 am and works till 6 pm.

    So is it 7.30m AM or 7.30 PM ?

    Mahesh Khatri

    ReplyDelete
    Replies
    1. It is 7.30 pm (evening time).

      On their website they start giving appointment for next day in the evening. So, like train ticket reservation system, we have to keep our application for passport ready before 7.30 pm and click 'submit' at 7.30 pm to get preferred time.

      This timing looks counter intuitive but that's what it is.

      Of course, when you go to PSK after taking appointment, their office timing is 9 am to 6 pm.

      Hope there is no confusion now.

      Delete
  15. hey can you temme what documents are reqd for reissue under tatkaal.. any affidavites reqd?

    ReplyDelete
    Replies
    1. Please check at the Document Adviser section on passport website:

      https://portal1.passportindia.gov.in/AppOnlineProject/docAdvisorSecure/attachmentAdvisorInp

      Depending upon your case, affidavit may or may not be required. In our case, no affidavit was required to be given.

      Delete
    2. This link gives details about affidavits to be given for various reasons:

      https://portal1.passportindia.gov.in/AppOnlineProject/online/annexureAffidavit

      Delete
  16. Just read that for issue of a fresh passport, apart from the usual online application, one can apply at District Passport Cell (DPC)/ Speed Post centre (SPC) / Citizen Service Centre (SPC). Details for same is given at this link.

    https://portal1.passportindia.gov.in/AppOnlineProject/online/dpsSpcCsc

    For Re-issuance there is an option called 'Apply in Person'. See following link for details.

    https://portal1.passportindia.gov.in/AppOnlineProject/online/procSubPsk

    This option initially gives impression that one can simply walk-in and apply. But upon reading fine print it seems that simply walk-in is possible only for Emergency / Medical cases. PSK In-Charge is
    the deciding authority.

    For all other cases, one has to take online appointment to visit PSK. So, one is back to square one i.e., apply online, take appointment and visit PSK.

    ReplyDelete
  17. Say if i need to apply for fresh passport of my mom-dad and for recidence proof i wish to give electricity bill and mtnl bill which is under my grandfathers name. will it work?

    ReplyDelete
    Replies
    1. If I remember correctly, if you give Ration Card as your proof of residence, you need to provide one more proof - which can be electricity bill - which can be in another name. Please read the documents section properly.

      Delete
  18. Hi Rajeshji

    My Mom aged 72 yrs was rejected on grounds to provide a Marriage Certificate and School leaving Certificate does not have birth Place. She had applied for normal PPT, date of appointment 1st May'2012.
    They ask for re-issue of school leaving certificate and marriage certificate.
    We have only a School leaving which proves her birth date only. secondly We have no proof of marriage which was in 1961.
    Since 1962 she is in Mumbai after marriage and has Voters ID< ration card, Pan card, Electricity bills, Tel Ph Bills etc to prove the address.
    Ann'F' is again something I dont understand to look for in Tatkaal.
    Please advice me urgently

    Thanku
    I dont know what to do, shall I try for Tatkaal.

    ReplyDelete
    Replies
    1. Sorry. I'm not an expert in Passport matters. Better call their toll free number viz.,1800-258-1800. Or you may check with visit Passport Office in Worli and talk to some senior officer.

      Delete
  19. Hello,

    Your article is very informative. I was just wondering if one is allowed to go through licensed travel agents to renew passport, or has it to be done personally only. Once again, thanks for the article- it is very helpful.

    ReplyDelete
    Replies
    1. Not sure but it seems to me that now there is no concept of authorized agents for passport. One has to apply online and appear personally.

      Delete
    2. Hi All,
      I have been trying to renew my dad's passport (10 years completed)-UNDER TATKAL SCHEME
      About the agents, since the rules have changed from 20-Mar-12, agents will only help you in filling the form online, for which they will charge you a fee and even after that on the appointment day, one would have to go personally to PSK and do the formalities yourself. SO IS IT WORTH GOING TO AN AGENT?
      I HAVE SPOKEN TO 6 TRAVEL AGENTS ABOUT THIS and this is the conclusion.
      My suggestion is use the passport website, SUBMIT UR APPLICATION, fix an appointment and go with all your documents and AT PSK,ask all the questions and once you get all the answers at PSK, THEN, go back again with all CORRECT documents and get your passport,since appointments ARE GIVEN FOR TATKAL IN A DAY OR TWO.
      I WASTED A LOT OF TIME IN ASKING THE TRAVEL AGENTS AND OTHER PEOPLE, BUT THIS IS WHAT SEEMS TO BE WORKING FOR ME

      Delete
  20. I too went to the Andheri PSK and was surprised at the number of documents requested even though I had my Election ID with address proof and old passport (valid within the 3 yr reissue rule). Ten years ago when I applied for reissue at the San Francisco Indian embassy, i was issued a passport in under 1 hour. Here to just take the token we have to wait for over 1 hour even though they have all the documents online.

    Tatkal scheme makes no sense since you have to carry all types of affidavits to the PKC. For things filled out as optional (spouse name etc etc) why is there a need to provide affidavits for the same. If re-issuance takes so much time, i wonder what fresh applicants might be going through.

    The best way to clear the mess is the apply all the affidavits online in pdf and then give us an appointment to come to the PSK, instead of the other way around currently. We have to take leave from work to come to the PKC and are simply wasting our time if we cannot get the reissue at the first appointment date.

    Very very pathetic system and very time consuming process. Also, we are applying for an Indian passport, so why are the TCS employees speaking in Marathi, we are not applying for Marathi passport, there is a natural bias towards people speaking local language. Also, I've observed these youngsters flirting with female applicants at the counter, where is the professionalism????

    ReplyDelete
    Replies
    1. Well, we applied for reissue for change of address in Tatkal and did not have to carry any affidavit.

      List of documents required were address proof (Ration Card and 2 Electricity bills) and old passport with self attested photo copies.

      Of course, Election Card and PAN card were required to establish identity of applicant. We had to give self attested photocopies of same.

      Apart from this although they asked for degree certificate but we had not carried - it was OK with them.

      Of course, I agree that system could be better organized to reduce time spent inside PSK. For Tatkal applicants particularly they do a thorough checking of all documents and took lot of time even to issue the token number after going inside.

      Delete
  21. Very good information and experience of others. This will be very useful when I will go to Andheri PSK on 7th May.

    ReplyDelete
  22. Dear Sh. Rajeshbhai,

    Sincere thanks for posting very informative blog. Extremely useful..

    I wonder why any TCS official / Passport official is not reading such articles and improve their web-site / instructions ? Are we all citizens so deaf and dumb ?

    ReplyDelete
  23. Dear Saurabh,

    Not only this public facing website or application, if you are a user of any other website whether government or even corporate (particularly those related to eProcurement, Tender etc) user interface, directions to use and self-help resources are terrible. Of course, there are exceptions but only very few e.g., www.cleartrip.com.

    I've been having email and telephonic dialog with NSDL for their TDS website and have managed to correct a few things but there are simply too many small issues wrt usability.

    It is really frustrating when even basic validation check - when done - errors are not displayed properly. For example, in ACES (Excise/Customs and Service Tax website) when certain figures don't match, error simply says figure don't match. Is this information enough to troubleshoot? Why can't it display both figures as well? If they are given, one can go back and find out easily where we made the error.

    Similarly there are issues with respect to Income tax website, Maharashtra Sales Tax website. I can just go on. I'm thinking of writing a separate blog on such websites. But, I wonder if it would be worth the time and effort.

    ReplyDelete
  24. Rajesh,

    I am trying to renew my passport expiring on 15/05/2013 and the system is not allowing me to choose Tatkal option (I selected Reissue of passport). I need renewed passport ASAP as I need to schedule VISA interview. Can you please let me know your thoughts? I cannot call to the 1800 number from US where am currently located.

    ReplyDelete
    Replies
    1. Not sure why you are unable to select 'Tatkal'. May be because your IP address may be telling system that you are outside of India and not allowing you to select Tatkal.

      I believe those who are outside of India have option of renewing the passport at Indian Embessy. One of the posts above says that.

      Other option is to ask someone in India to apply for you.

      Delete
  25. Rajesh your site is very useful and helpful, I have to go today for mine n my son's reissue of passport, shall let you know my experiences after I am back.
    regards

    ReplyDelete
  26. Hey Rajesh ! Our sincere thanks for sharing your experience at the PSK !! My wife & I are shortly going to apply for passports and we will certainly share our experience on your blogsite. We wish there are more people like you who selflessly share their life's experiences for the benefit of others !!! Thank you again. Best Wishes. t dilip rao

    ReplyDelete
  27. Firstly a big thank you and hearty congratulations to Rajesh Kothari for this very useful blog.

    Now I would like to share my experience with applying for a re-issue of passport recently (May 2012).
    After going through the website for information, I decided to download the e-form from a particular link from the home page of the Passport Seva Kendra Portal.
    This link is in the left side panel on the home page. (Download e-Form)
    The e-form is in the form of a zipped file which unzips to give a PDF file.
    While filling up the form, for the Residential address part (for those in India), I selected the State as Maharashtra from the drop down list. I filled up my PINCODE as 400022.
    Then from the drop down list for District, I selected ‘Mumbai City’.
    After validating and saving the form as an XML file, when I tried to upload the file, it gave an error. It said that there was mismatch of District and PINCODE. It effectively said that the PINCODE I selected was not in that district, and advised me to select another PINCODE of nearby area.
    On my second attempt, I tried to select ‘Mumbai Suburban’ from the drop down list. Again it gave the same error.
    Third time, I scanned through all the districts of Maharashtra in the drop-down list and then selected Greater Mumbai, hoping that the problem would surely be sorted out. Unfortunately, the same error was displayed. I became totally helpless.

    Then I called up a young friend who had done this procedure a few days earlier. She said that she didn’t face this problem.
    She said that she will lead me through the whole procedure on the PSK web portal.
    She led me to another link on the portal, and asked me to download the form from there.
    It seemed to be an identical form as any one would expect.
    BUT……… in this PDF form, in the drop down list for District, there appeared (by magic!?!?!?!?!) an option – ‘Mumbai’. Yes, plain simple ‘Mumbai’. This did the trick, and I was able to upload the form.
    But in the process, I had wasted a lot of time.
    It is surprising that two different links on the PSK portal for the same form give different versions of the form.

    I hope this issue has been sorted out by PSK now. My experience was on 19th May 2012.

    ReplyDelete
    Replies
    1. sir i am also facing the same problem (i.e) select another PINCODE of nearby area while filling the passport form.

      please give me the better suggestion and updated portal of psk.


      Thank you
      Ramesh

      Delete
  28. Thank you Rajesh Kothari for this very useful blog.

    I would like to share my experience when i went there today (01-June-12) for PCC (police clearance cert). I have a passport valid till 2019 and issued in LONDON. Now, i have to visit Ghana for a long term project and hence wanted the PCC done. There were 3-4 lines and full confusion about which line to stand in. Finally, stood in a line and when my turn came after a horrible wait of 2 hours i submitted the application to the TCS officer. He saw “place of issue” as London on the Passport. He took the same inside and after 30 mins told me that PCC cannot be processed in this case and that I will have to get a fresh passport (re-issue) which is issued in “Mumbai”. To complicate matters, my permanent address (in passport) and present address (rental place) is different as my house is under re-development and iam staying in a rented place.

    After some discussion with him I insisted on meeting the Senior officer whom he referred. Very reluctantly he took me inside and asked me to meet the Asst Passport Office in the cabin. I met her and told her that I found the rejection ‘very strange’ as my perfectly valid passport which is expiring in 2019 and on which I even travelled to UK last month is being asked to get reissued from Mumbai for PCC. I also asked what is the logic behind this. She said rules have changed now and as my PP is issued from London, the records details are not appearing in their system here, so PCC cannot proceed. This was the decision of their Senior Passport Manager ( Mr. Choube ) who sits in Worli Office. I am planning to meet Choube on Monday in his office in worli and ask him the possibility of a workaround or any way out as I have to travel to Ghana for a project ASAP.

    But knowing GOVT rules, looks like I will have to apply for a fresh passport (if possible – Tatkal) and then apply for the PCC.

    For Re-issue ,. i dont have any valid reason to select in teh form for this case. Any suggestions from you will be very helpful.

    Thanks in advance

    Rajesh

    ReplyDelete
    Replies
    1. For re-issue there is an option - change of personal particulars - where change of appearance / signature is an acceptable reason. Also, there is an option 'None of above'.

      Delete
  29. Hi Rajesh,

    Ur comments seems to really usefull.

    Would require some help regarding Renewal of passport.

    My Passport is going to expire in Jan 2013 & I was looking for renewal of it under Tatkal.

    I registered myself on passportindia.gov.in while applying renewal under Tatkal , I got the error msg as U can't apply through Tatkal service , go for Normal service & contact Passport officer for further clarification.

    Someone suggested me to go @ mail passport office in worli.

    Can you help me with it at the earliest.

    ReplyDelete
  30. Hello Mr. Rajesh,
    I visited PSK Andheri yesterday, for issuance of a fresh passport.
    but my application got rejected because i didnt have 1 years residence proof.
    Sir, i recently completed my graduation, and i have got an opportunity to work in Shanghai. so i am in an urgency right now.
    but my problem is, we recently bought our own home, 5 months ago(previously we used to stay on rent.) so i dont have any 1 year proof.
    i have an recently opened bank account, but it is not 1 year old.
    i don't have a Election ID.
    i have pan card.
    i have ration card.
    are manually done IT returns accepted as proof on residence?
    are Gas 'tanki' booklet and receipt are accepted if they are on my name as residence proof?
    what can be the solution sir?
    i need to issue passport ASAP. please help me with your guidance.
    if we can contact via phone that would be great.
    No. 9821260875
    Awaiting your reply.

    ReplyDelete
  31. I have visited the Oasis Seva Kendra yesterday for fresh passports of my wife and two sons. The experience was good. The only suggestion I have is to reach the kendra atleast 2 hrs early and stand in the queue for a TOKEN. This activity takes hell lot of time. It took 1.5 hrs for me. Remaining process just takes 15 minutes.

    ReplyDelete
  32. Hi Rajesh ,
    thanks for the gr8 blog and hence a indirect gr8 help which one should expect from govt office but provided by you :-).

    Only one point I am confused about is that, who need to fill the PCC forms and when?.

    It will be helpful if you guide on this topic.

    Regards
    Vidyadhar patil

    ReplyDelete
  33. Hi Everyone,

    I have applied for Tatkal Passport ( Fresh ) its very daunting task first of all you need to Obtain A VC ( Verification Certificate ) from my exp im telling its not easy to obtain a VC.You must have a good contact / ref of a Class A officer as mentioned in Annexure "F" someone personally who will issue you the VC.I my case i didn't had any tried to contact lot of people but none helped.Finally i chased a friend on FB who in turn gave ref of a govt Class A officer (Dy Director) In Central Govt.

    The Govt Officer was under 7th Category : All members of any All India Service or Central Service who are equivalent to or above the rank of an Under Secretary to the Government, i.e. with Grade pay of Rs.6,600/- and above.

    I have got the Appointment date @ Andheri PSK for 12th June 2012.I would suggest if you have the VC get it first checked by RPO / PA to RPO Officer @ Worli Passport Office.Mr Choube / Mr Paul Mark John (PA to RPO Counter no 4) 2nd floor.I Personally went with the VC to Mr Paul to get it checked before taking appointment @ PSK.Mr Paul verified the VC and then i went ahead and took the appointment for document submission @ Andher PSK.( I would strongly recommend to get the VC checked before taking appointment at PSK from RPO / PA to RPO who will guide you if the VC requires any modification or if its not valid also or else on the appointment date you will be send back so better get it verified.)

    Mr Paul asked me to get the Rank Of The Officer And Entry Level of the officer.I asked the officer for the same but he updated that Rank is only given to IAS / IPS officer and about the entry level the officer himself didn't knew what is Entry Level.

    Also the VC has to be strictly only on letter head.Department letter head will also be fine.It must mention the details of the officer signing it and a photo of the applicant partially signed and stamped on the VC.And a photocopy of the signing officers identity card front / back if possible also take the same photocopy on letter head itself.You will require a Standard Affidavit "Annexure I" which you can obtain from any local court in your area.In My case i went to local court got it done for Rs 300/-.

    Also the passport websites mention that for for issuing fresh passport ( Tatkal ) you can submit either Verification Certificate OR list of 3 documents out of 15 but again not sure if that works the Tatkal Helpline guys updated even if its mentioned on the website that you need a VC or 3 documents out of 15 the decision of APO/RPO shall be considered final.

    Will be going to Andheri PSK 2rrow with the VC to check if it works or not.... Will post the next update 2rrow after visiting PSK

    Regards

    Vaibhav

    ReplyDelete
    Replies
    1. Hi Everyone,

      Just now back after document submission @ PSK Andheri.Just sharing the exp with you guys.

      Got Apt @ 12:00 reached at 11:20 place was over crowded managed to get to counter no 1/2 Only meant for Tatkal but unfortunately i didnt had my bank statements attested so the PSK executive reissued me apt @ 12:55 came out took a auto and went to bank straight luckily ICICI was near.By the time i came back it was 1:10 Already and at the entrance i was not allowed in i spoke with a senior executive who was outside and he let me in.

      ( Just to remind you please carry two printouts of the appointment letter one u need to submit it @ the counter 2nd one keep it handy just in case if u have to go out side the office u cannot enter in so get the second copy stamped by the executive at counter. who will put a stamp and time and then you can go out and will be allowed in again.)

      After the returning back with the bank statement i managed to get back at the counter @ 1.10 after that again came a bad news the verification certificate i was carrying didn't have reference no so i called the officer from PSK he said he didn't have any reference no the officer he had the Appointment ID which was issued to him when he joined govt service so wrote it down on the verification certificate and submitted it quickly.My file then went for verification to the RPO.

      Just to remind you once do mention the officers office land line no on the VC cause the RPO will call the officer in 15/20 minutes after you submit the VC if the concern officer is not available on the official phone no then the verification might get cancelled for that day cause the RPO do not consider calling on the officers mobile so make sure the office land line no mentioned on the VC should be correct.I saw a couple of guys denied since the no was not correct or the officer was not available.After getting my VC cleared via phone i was issued a token you have to take the token and go to counter no A then B then C

      Delete
    2. @ Counter B the officer will verify your photocopies with original hardly takes 5 min or so.Then you move to counter C

      @ Counter C again the same the officer will cross check your details with original and then you move to next counter where you collect the fee receipt and the Acknowledgement Letter.I logged off @ 5:30 PM

      Also i enquired about resissue of passport in tatkal even if its mentioned on the website you require only address proof and birth proof or VC but if you
      submit the standard proofs and not a VC the reissue of old passport will take normal time only ie 15-30 days cause all the documents that u submitted for reissue will be verified by normal procedure ie by post and that involves correspondence from lot of govt bodies so dont expect that if you apply reissue in tatkal you will get it in 6/7 days but there are cases where ppl have received reissue in a week that depends again if your papers are clear and you are
      lucky enough.

      For guys issuing Fresh Passport in Tatkal Verification Certificate is must.On website its written you have to submit either VC or 3 out of 15 documents
      but all the PSK in mumbai dont accept it and the reason for that is due to lenghty procedure to cross verifiy each document from different govt bodies and
      it will take the same time as the normal passport issue.So even if you submit the the 3 documents out of 15 there 90 % chance that the RPO will reject your application.In Short for fresh issue of passport you MUST HAVE VERIFICATION CERTIFICATE.

      Imp Note For VC

      1) It must be on letter head strictly (Individual or department will do ) / Colour Print out of letter head wont be accepted still you can give a try
      2) It must containt Referance no
      3) Your photo must be signed and stamped by the officer issuing VC partially on letterhead and partially on the photo
      4) If possible get the Identity card of the officer front n back also on the letter head ( Not mandatory ) and it must be signed and stamped also.
      5) Make sure the officers offical phone no must be valid the RPO will only call on Official Landline mentioned in the Vc and not on mobile so as soon as you enter the PSK call the officer of your ref and update him that he will get a call on landline in half to one hour time.
      6) AAdhar Card is not valid so no use of carrying it.
      7) Carry Standard Affidavit (Annexure "I") you can get it from local court i got it done from local agent outside court for 300 /-
      8) Carry bank statment of last one year latest one and get it attested from bank or carry original passbook with two photocopy if from co-operative bank.

      Regards

      Vaibhav

      Delete
    3. Hi Vaibhav,
      I am also having a tough time finding a contact of Class 1 officer and now VC is a mandatory document.Is there a way to approach one. I mean, a common man would not have such contacts and that a class 1 officer would know him personally to give it in writting on his letter head.Is there any provision that the officials in Passport office chk all your docs and issue a verification certicate.Coz no govt.class A officials dont entertain you unless u have close contacts.

      Delete
    4. So True...Even I am facing similar difficulty

      Delete
  34. An Imp Note.Avoid taking appointments in first half when i reached Andheri PSK it was over crowded with more than 20/30 ppl per counter when i entered i saw almost 100+ ppl standing at various counters.But after 2:00 PM there were hardly 10/15 people inside i would strongly recommend take appointments post 2:00 PM i came in @ 11:30 and got my acknowledgment receipt @ 5:21 PM.

    ReplyDelete
    Replies
    1. Hi Everyone,

      Fresh Tatkal Passport applied on 12th @ Andher PSK Passport delivered on 15th 4 working days flat..

      Regards

      Vaibhav

      Delete
    2. Hi All,

      Got a call from Local Police station for Tatkal Post Verification.Just given is the list below of required documents you need to carry to the police station just keep them ready before.I had Applied for Tatkal Passport Fresh on 12th June got it delivered on 15th June and post police verification was done on 21st June

      You need to carry 2 color passport sized photographs and the original and TWO ATTESTED COPIES of the following.In My case i was asked to bring in A) Doc No 2 and Doc No 4 and in B) Doc No 1,Doc No 2,Doc No 5,Doc No 6.

      Also the timings for verification are fixed 10 AM to 1 PM and 5 PM to 7 PM everyday except MONDAY.Please note the timings may differ for every police station.

      A) Proof Of Citizen Ship

      1) Birth Certificate compulsory to birth year after 1989 & under 18YRs minor / Annexure H Affidavit
      2) 3 Photographs
      3) School and College Leaving Certificate.
      4) Election Card
      5) Old Passport ( In case of reissue )

      B) Proof Of Residential Address

      1) Ration Card
      2) Letter from Building / Society agreement
      3) Leave & License agreement recent and back
      4) Allotment letter of govt/employer accommodation
      5) Electricity Bill - Recent & Twelve months back
      6) Bank statement last one year
      7) For Govt Employee Office NOC is compulsory.

      Additional Documents Req ONLY in case of change of name

      1) Marriage Certificate
      2) Divorce deed
      3) Deed pool/sworn affidavit and paper clipping announcing
      change of name in 2 leading daily news paper

      Delete
  35. Very nicely written post .This will surely help people applying at Andheri PSK

    ReplyDelete
  36. Very informative and crisp precise and to the point post... good job !!!

    ReplyDelete
  37. I completly feel dis comfort in the new process, As iam a bussiness man i have no time to go the psk previously my IATA agents only done submission in behalf of me with in aminutes he take my signature at my office table only but now my agents told me that after this PSK cames there services are stopped by government, it is not good atleast for busy personalities and childrens and old people should have agent services , because my IATA agent office is 10000 times better than psk office, kindly provide services to agents

    ReplyDelete
    Replies
    1. Yeah its a painful process now after outsourcing.There is no role of any agent now only way to get things done quickly is apply in Tatkal in normal passport you get the appointment only after 10-15 days after that you can expect your passport in next 45 working days

      Delete
    2. I completely disagree with the above comments of Mr Aiman and Mr Nirgun..

      We as a country have suffered enough due to all the middlemen, agents, brokers and power brokers. These are zero value adding, corruption inducing agencies --- and their removal is the absolute right thing.

      The common people (and businessmen) need to get off their backsides and visit the centre. The only people who really need to complain are power brokers and corrupt passport officials.

      Delete
  38. Sir I havent received any email from passport seva kendra with ARN number. What to do then? is the appointment slip with ARN no enough?

    ReplyDelete
    Replies
    1. If you have applied online and already got the appointment with ARN then Appointment Slip with ARN is enough. You will not receive any email.

      Those who could not get ARN for any reason or some other sets of people receive ARN through email. Once they receive ARN through email they have to visit PSK with printout of email with ARN.

      Delete
  39. i had applied for my passport renewal on 3rd may!!when i check the status online it says the passport will be dispatched once the police completes the verification!!but i think it has taken a lot of time now!
    my neighbor had applied for his passport after me and still got his new passport!please help me asap!i need the passport for my admission

    ReplyDelete
    Replies
    1. If your passport application receipt says "Police Verification Mode**: Pre Verification" then passport won't be issued till police completes the verification.

      If 'Post Verification' is written then first passport will be issued but later on you will be called for Police verification. If you don't complete it then you may get in to trouble while using the passport at airport or otherwise.

      Have you received call from local police station for verification? If no, then you may visit it and check with the officer looking after passport verification and complete the process.

      Delete
  40. Hi,

    I have booked an appointment to renew my passport expiring on 15/05/2013 and the system allowed me to choose Normal option (I selected Reissue of passport). I would like to convert this to Tatkal option? Please let me know if this is possible.

    ReplyDelete
  41. Hey.

    Very informative content. Thks! I got a question if you don't mind answering

    I applied for passport online and there I see a section which says "Upload supporting documents" So, if I understand correctly, I need to upload the documents online and then fix an appoitment online itself and then carry original documents with me on the date I have been given an appointment. Am I right? I don't see a point uploading documents online if I have to carry them personally anyways. AM I missing something. Thks in advance.

    ReplyDelete
    Replies
    1. Hi,

      There is no point in upload documents you can carry originals with photocopies.After submitting your documents they will prepare your file which will contain all ur documents then you will be issued token and you have to go Counter no A when your token is called they will take your passport photo and scan each of your original document and you have to pay your fees here.Then you have to go counter B and C its same the officer will personally verify your photocopy against originals

      Delete
    2. No need to upload at your end. They upload anyways. SO its optional.

      Delete
  42. Hi, I would like to apply for reissue of passport under tatkal scheme. is it neccessary to have annexure F at the time of submission or Annexure I will do along with the other documents any 3 out 0f 14 required. Which is the easiest place to get the Annexure F signed as it is very difficult to get one.

    ReplyDelete
    Replies
    1. Dear Anand,

      Getting an Annexure-F is damn difficult noone will issue you the Annexure-F unless and until they know you personally but please check @ the PSK if you require the Annexure-F one of my friend last week applied for reissue in Tatkal ( Change of Spouse Name / Change of address ) but he wasnt asked for Annexure-F

      Delete
  43. Hello sir,

    Can u please tell if the copies of documents to be submitted need to be attested

    ReplyDelete
    Replies
    1. One has to show the original document at PSK and self attest it by signing on the photocopy. This is done for address proof etc., unless other attestation requirement is specifically mentioned.

      Delete
    2. sir i name is jasmine patel n i applied for passport but on my birth certificate my name is jasmeen n on school marksheet is jasmine there is spelling mistake if i will make affidavit than passport seva kendra they will accept this against the birth certificate

      Delete
    3. Hi,

      All your documents have to be self attested accept your bank statement which you have to get it attested from the bank if you dont have a passbook. ie ICICI,HDFC,AXIS, etc which dont provide you with passbooks but you can take statements from the bank attested for ICICI they charge 120 per statement.Also note the statement must be latest.

      Delete
  44. Hey Rajesh,

    You have a done a good job, voluntarily !!! Thanks for the detailed advisory. Am sure, its been very helpful to many like me.

    ReplyDelete
  45. Hi,
    Any ideas on how long it takes for normal applications done at andheri psk. Mine is for renewal but pre verification is required. The granting officer said 2 weeks. is that a realistic esitmate?

    Thanks

    ReplyDelete
    Replies
    1. It may depend upon how fast Police Verification is completed. If it is done quickly then what he said may turn out to be true.

      I've learnt that PSK wants to decrease the turn-around time to 2 weeks. So, it is possible that PSK is sending info to police quickly and police may have been told to complete the verification within some time limit. I'm not sure about this though.

      Delete
  46. Thank you Rajesh for this blog..very informative and helpful..Today my sister has an appointment so let's see what the outsome is..Thanks and keep up the good work.Maggie

    ReplyDelete
  47. Hi Rajesh, The blog seems very informative and helpful. Let me thank you first for such a great job. I was at Lower parel PSK to apply for reissue of my passport in tatkal scheme as pages in my passport exhausted. My passport expiry date is april 2014, I have all required documents like ration card, Election ID card,PAN,Driving license, Electricity bill ,My wife passport etc to support . But the document verification officer was so rude ,just rejected my application and asking for Annexure F . Am now no idea what to do . When I called call center they suggest me to try applying through other PSK . Can you suggest from where I can get this annexure F , I really do not have any contacts with IAS and IPS level officers . Lax

    ReplyDelete
    Replies
    1. For Fresh Passport under Tatkal, it seems that Annexure-F (also called Verification Certificate) is a must.

      For Re-issue under Tatkal, it seems to me that decision whether Annexure F is required or not depends on the officer at PSK. Possibly he looks at your history and all submitted documents and decides about it. Some people have got the re-issue under Tatkal without Annexure-F. It all depends on the officers at PSK. So, as suggested by call centre, applying at other PSK may work out for you. However, know that you can't apply at Thane or Nasik PSK (although they appear in pick-list) because they are out of Mumbai area.

      Vaibhav Nirgun has given excellent information about Annexure-F i.e., Verification Certificate (VC) in his comments above on 11 and 12th June 2012. Please have a look.

      I agree that it is difficult to locate a Government Officer in high post who will agree to give VC to a person unknown to him.

      Delete
    2. Dear Gautham,

      It is mandatory for you to produce Annexure-F if you want to issue Passport in Tatkal.The website mention's that you can submit either Annexure-F OR 3 out of 15 Documents but these 3 Documents are not accepted by any of the PSK atleast in Mumbai the reason for that being is that the time required for the PSK to verify your these three documents is long since they have to individually verify your each document with the respective govt organization which is time consuming.Hence even if you decide to argue @ PSK that its mentioned on the website that Annexure-F OR 3 documents are required they are 100% going to reject your application.So no use of applying in Tatkal ( Fresh ) if you dont have A Verification Certificate.Still you can visit the PSK to try your luck may be that could work.

      I really had a tough time to find someone who could issue me a VC but finally a friend who is with Central Govt who helped me.If you dont have Annexure-F dont wait for anything apply in normal without wasting time im telling you from my exp.For anyone issuing VC he must be knowing you personally or else no one will help you out in that.

      Delete
  48. Thanks to all for all ur inputs. It has been very informative and turning out to be very helpful. Even I am trying to apply for reissue of PP under tatkaal scheme @ Thane PSK. I am ready with all docs, but hung with Annexure F. Is annexure F a must or the optional (3 out of 15 docs) docs would do. Please help. GAUTHAM

    ReplyDelete
  49. Hi,
    I want to apply for my son's passport who is 20 Months Old.Do I need to fill up Police Verification Form?

    ReplyDelete
  50. Visited the Malad east office yesterday and my documents were accepted. My timing was 2.45 and I went there at 2.15 and there
    was a queue for 5-10 minutes outside and then I was allowed in and then there was a queue for token no and then there
    was three other queques at counter a, b and c and lastly there was 10 minute queue even at the exit route because they wanted
    visitors to submit a feedback form. So, in all 6 queques but everything got over in 3 hours. So, overall not bad experience.

    By the way, can anyone tell me what is the next step. I assume it is police verification. So, do I need to do anything from my end for the police verification. How long does this verification generally take. Anyone? Thks in advance..

    ReplyDelete
    Replies
    1. On the Passport Application Receipt Slip you would be written if Pre/Post/No Police Verification is to be done. If "Pre" then you will get a call from Police Station in few days. If you don't get call then visit the nearest police station and inquire with the concerned person.

      Delete
    2. There's nothing specified as such on Application Receipt Slip.

      Delete
  51. Read my reply dated Vaibhav Nirgun Friday, June 22, 2012 12:31:00 PM GMT+05:30 i have given detail about post verification keep all the documents ready as given in the post.You have to visit and get the police verification done in 2/3 days or a week not sure abt that or else your application will be rejected.

    ReplyDelete
  52. Hi everyone.... Many thanks for all the information. I have been living in Mumbai for the past 3 yrs but in rented accommodation . Now we have shifted into our own apartment around 15 days back. I have to get my daughter's passport renewed which expires in Oct 2012 and is issued from New Delhi . Can anyone tell me how to manage my address proof documents ?

    ReplyDelete
  53. On Passport Seva Portal its mentioned

    "In case you have taken an appointment, please ensure to get your token issued (at PSK) before the scheduled appointment time."

    From where and when exactly do I need to get this token?


    Heartiest thanks for sharing your experience and guiding others through the whole process.Government procedure can be cumbersome and it helps to take up footnotes from your experiences.

    ReplyDelete
    Replies
    1. Dear Kaushal,

      Once you take a appointment online at the Portal you have to reach the PSK at the given time with the printout of the appointment receipt.Once you get in you have to submit all your documents @ the Normal / Tatkal counter they will collect all your photocopies and make your FILE.This file will go for verification internally and after verification they will issue a token after that you have to go to A,B,C counters where you have to pay fees,photos are taken here.

      After submitting your documents at the counter you should expect your token in 1 or 2 hours.My file went for verification @ 1.00 PM and i got a token @ 3.00 PM if you are lucky you might just get it early..

      Delete
  54. Hi,
    My passport was delivered today. Its issued on a post issuance verification basis. Do I need to get this done before travelling? Has anybody experienced any problems while travelling if the police verification was not completed before travel?

    ReplyDelete
  55. Hi
    I traveled to Dubai after I received my passport and only after I came back from Dubai my police verification process completed. I did not face any issues due to that.
    Govind

    ReplyDelete
  56. Dear Kothari,

    i read ur msgs...and also ppl keeping you updated. Well, my husband needs to go through this process. He needs tatkaal passport from Mumbai. But his RPO is Thane. When he inquired through agents, all of them said he need to get a letter from a head person (mantri or DSP or so). So we both got confused what to do? I tried from my side a lot and still the trial is going on. On other side my husband have submitted the application thru one agent who had asked him Rs.8500.00. Feel like they are gambling ppl who r in need of tatkaal passport. And the appointment date is given July 111, 2012. We are so much confused what to do? Please

    ReplyDelete
    Replies
    1. These agents are playing games to earn Money! You should apply yourself in online! If you have a little bit of patience you can get an appointment at the earliest providing you have required documents without any disputes. It is better to have solid three address proofs to get Tatkaal appointment and even if you get letter from a head person, the authorities expect the other documents have to be perfect. If you find any difficulty in this process again write blog or write to me for further help!

      Govind
      rgovind26@gmail.com

      Delete
    2. It seems that one can get the Verification Certificate (Annexure-F) from Collector's office. I came across this blog of a Mumbai resident who got the Annexure-F from Bandra. Here is the link of that blog.

      http://passporttatkal.blogspot.in/2010/08/verification-certificate-for.html

      Delete
    3. What I would suggest here is NEVER approach agents.They are more like thugs.The process has become online and is quite easy.Read instructions thoroughly and follow it.8500 is way too HIGH. You are CHEATED...Anyways...Wish You All The Luck

      Delete
    4. Yes Kaushal! If you have the required documents as perfect the process is very simple! You need not pay a penny to the agents! You can get your passport on your own! If you need any clarification or help please comment here or contact me.
      Govind
      rgovind26@gmail.com

      Delete
  57. i want a fresh passport as early as possible. The reason being i want to apply for a educational course abroad, its deadline for application is 15th August......Is it possible to get the passport through the normal scheme (i dont have any reference through which i will get the verfication certificate)..one of the agents told me that he can get the passport to me within 30 days of the date of submission.....what should i do in this case???

    ReplyDelete
  58. I am sorry to tell you, only when you fail to have three solid address proofs out of 15 documents you require this Verification Certification either you seek a fresh or reissue a passport in Tatkaal! If you have 3 address proofs definitely the authorities will accept that and they will issue passport!

    Govind
    rgovind26@gmail.com

    ReplyDelete
  59. Dear Mr. Govindaraj and Mr. Rajesh Kothari,
    My passport expires on 21/07/2012.
    I am applying for re-issue under tatkal.
    I had 3 different addresses. (Permanent; Present addresses where i have been staying for 10 months, and previous address where i stayed for 8 yrs)
    I would be applying at Lower Parel.
    My queries are:
    1. Since all 3 addresses are different, would i need any extra document?
    2. Would Police Verification be done after issue of passport?
    3. The form asks for 4 references (in my case). 2 under current address and 2 under previous address. Do the references have to be from the same locality mentioned in those respective addresses? What if the references have addresses that are not from the same locality?
    Is this a cause for rejecting my application?

    Kind regards,
    Abhishek

    ReplyDelete
    Replies
    1. Dear Abhishek
      Normally they seek Present and Permanent address of your living. If your present and permanent address is the name no problem. But they expect 3 address proofs at the same address. But in your case if you have 3 address proof like any of the documents which are identical from prescribed 11 documents for Document code 7001 and copy of your old passport which is going to expire soon for Document code 8017 are Mandatory.
      If you reside in the present address less than one year they seek references both from your present and previous addresses.They look the reference should be only from the neighborhood. Not from other locations.Right!

      Only if I know about your case in detail I can advice you further as what are the other documents required.


      Govind
      rgovind26@gmail.com

      Delete
  60. Hi ,I have initiated a process to get fresh passport for my wife and 1 year old son. I have got all required documents as per list on portal. Just wanted to know whether I will be allowed to accompanied my wife and son inside the PSK. This is very important as most of the formalities are carried out by me so my presence would minimise my wife's confusion related to any documents.

    Thanks in advance
    Vinayak

    ReplyDelete
    Replies
    1. Dear Vinayak
      They allow ac companions for uneducated persons, aged persons and physically challenged persons. They normally don't allow persons to accompany educated females. But in your case it all depends on your request and more than that the mood of the Officer and Security!

      Govind
      rgovind26@gmail.com

      Delete
    2. As mentioned in my blog above, they do consider allowing a companion in below mentioned deserving cases.
      8. It should be clearly stated that no person other than applicant will be allowed entry except parents with young children, senior citizens or persons with medical condition.
      --
      Since you have young child you can say that you would be required to assist her with the child care. And they may allow you.

      Delete
  61. Hi,

    I will be applying for the re-issue of my passport soon an all the experiences shared on this blog have been very useful. Thank you for the initiative Mr. Kothari. My problem is that there is no one to accept the delivery of the passport at home since I got to work. Does anybody know of any options like having the passport delivered at an alternate address or collection it personally?

    ReplyDelete
    Replies
    1. The postman will leave a note for you like the courier guys do take that note to the post office next day morningbefore postmen start thr rounds andthey will hand the pp to you

      Delete
  62. The information here helped me a lot...
    clearing all document related to clear the checklist
    the residential proof for 1 yr info on this blog was important info i got from this blog,which not there on the passport site.
    thank u mr rajesh kothari

    myself Manohar Poojari
    mumbai

    ReplyDelete
  63. Hi,

    I have read your article carefully.Thanks for the uuseful info..I just want to ask I have applied for a fresh passport under normal scheme, How to apply for police verification

    ReplyDelete
    Replies
    1. If you have already applied and visited the PSK then Police Verification will be automatic next step. For that you don't have to apply, PSK will inform your local police station about it. And you will get a call from Police.

      Police Verification link is available on Passport web site. But that is not to be used for new/re-issue of a passport. I believe it is required when some one is working abroad and some times embassasy of that country requests the passport holder to get the Police Verification Certificate, under certain circumstances say passport holder applies for Green card or citizenship of other country. It is an additional check done by embassy before giving clearance.

      Delete
  64. Hello
    I have a joint passport with my mother which has expired now. This was when i was a minor. Now am a major and want to apply for passport. So do i need to reissue or apply for fresh passport?

    Thanking you in advance

    ReplyDelete
  65. Hi Rajesh,

    Thanks for your blog, i have applied fresh passport for my new born son in district passport office(TCS)in ratanagiri.MS.his police varification done by last week. can you teel me how long it will take to issue the passport?.Did they will SMS the status on mobile?.how can we track?

    Pls reply

    Thanks

    ReplyDelete
  66. sir
    i lost my passport ,i want to know that whether i can apply for a new passport under tatkal???
    if no, then is there any other procedure to get the passport in around 2 weeks???

    ReplyDelete
    Replies
    1. Did u filed an FIR becoz thats the first step u should do on losing your passport?

      Delete
  67. Visited the passport office yesterday for a fresh application of my 1.5 year old son.The application process went quite smooth and got the acknowledgement.Its quite systematic in Mumbai plus the passport office is very well furnished and FULL-ON Air conditioning infact it was very cool.This blog has helped us a lot.Thanks for guiding us.If you thoroughly follow the instructions and carry the documents accordingly it should not be a problem.

    ReplyDelete
  68. Hi ,

    I read the blog and useful comments from vaibhav, but I didn't get the reference number. I just got my verification certificate from the SDM, but it the reference no. part was empty. Is it our application reference number or something else?

    ReplyDelete
    Replies
    1. I called the SDM office, but they don't know what reference no is .All they have is SDM id no. I am really stuck, after so much trouble I got this VC

      Delete
  69. Hi rajesh, the lamination on the first page of my passport seperated from the paper, and I was told that the US embassy will not issue vises for such damaged passports and have to apply for reiissue of passport under damaged category.Is that true or can I apply for duplicate passport.

    If I wish to apply for reissue of passport under tatkal category what all affidavits / certificates do i have to carry, some say verification certificate is a must for tatkal category applications.

    If I carry affidavits/certicates as suggested by the reissue document advisor of the passportindia.gov.in website is that sufficient.

    Is there any way to get early tatkal appointments. Iam from hyderabad.

    thanks

    nithya

    ReplyDelete
    Replies
    1. yes,US embassy wont accept it.For that reason many contries including Europe,Schengen,australia would not accept damaged passport.

      Delete
  70. hi rajesh
    i can't upload the efile.it give me upload failed please retry later. is there any time to upload the efile? can any one had this problem?pls help
    thanks

    ReplyDelete
    Replies
    1. Try upload from some other PC.

      In all probability hard disk of your PC may have developed lost clusters, leading to this problem. Do hard disk Error check (In Windows: Explorer, right click, Properties, Tools, Error checking, Check now, tick both, Start).

      Delete
  71. Unlike Tatkal,DO they provide "Facility" of booking appointment slots only for next two days even in normal procedure.????PLS REPLY ASAP.

    ReplyDelete
  72. Hello,

    This is a very nice blog. Very informative. Saved me an unplanned visit. I had a question though. My passport came back renewed in February 2012. However it has a stamp on it saying ECR Clearance Required. My earlier 2 passports had all clear police enquiries and even this new one came in 4 days in Tatkal. I was not expecting this stamp. I am not sure what to do about it? Can I go to passport seva kendra? What form should I fill to cancel this stamp? Or will I have to apply for a re-issue of passport? In any case the website gives me options to apply for re-issue or police clearance - which one should I fill in to get an appointment? I tried calling the toll free number, but they are not very helpful. Any guidance will help. Thank you.

    ReplyDelete
    Replies
    1. Normally ECR Not Required Stamp is given when you submit Graduation/Education Degree proof. Once done should be sufficient for all subsequent passports.

      But, in our case of re-issue under Tatkal, officer asked for copy of degree certificate. We told him it was not mentioned on the website, so we have not got it. He accepted the explanation and did not put 'ECR Required Stamp'.

      So, we have save our seleves every time by taking all kind of documents when we visit PSK and make sure that officer does not make any mistake!

      In your case, may be you may visit Passport Office along with original and photocopy of Degree Certificate and meet Public Relations Officer. He may be able to help you to get the stamp deleted. Of course, I'm not very sure if this will work. But, I remember faintly that I had got this done for one of our family member many years back.

      BTW, earlier they used to put stamp saying 'ECR not required'. But recently they have stopped putting this stamp i.e, by default ECR is not required. They put 'ECR required' stamp only when some one does not submit degree certificate!

      Delete
    2. hi,thanx for yr work.we r going at psk at andheri on 27th.but my problem is that i dont have adddress proof for my present address for 1 year bec i recently shifted here.what can i do in this case?pls help.

      Delete
  73. Hi friends. Applied for passport under NORMAL category from Andheri PSK. Police verification also done. Could someone tell me how long on an average will it will take for my passport to be issued from the time of completion of the police verification?

    ReplyDelete
  74. Hi All....I have made an online passport application for my 9 months old son. Pls can anyone who has applied for their baby let me know exactly what documents are required. I havent yet got an appointment. The site mentions to apply at 7.30pm on 22/07/2012. Not sure whether I will get an appointment for monday/tuesday next week. will be going to the Andheri office as it is nearest for us but dread thinking that the wait we be anywhere between 1 hrd to 4 hrs. Phew !! I will have one cranky kid on my hands.

    ReplyDelete
  75. Thanks for your post. I am residing in Vishakapatnam and have not been able to get an appointment online for many days now. is there some technique like refreshing page or opening many windows at once, or trying from many PCs at the same time?? HELP!

    ReplyDelete
    Replies
    1. There is no technique. Ensure you have latest version of Windows OS with latest service packs, latest Internet Explorer IE) and no errors on hard-disk. If you use old version of IE say 5.0 or 6.0 - it may not work.

      Try from a PC that you know for sure is working Ok with other good internet based ecommerce websites e.g., irctc.co.in, cleartrip.com, ebay.in etc. Try in the evening after 7.30 pm.

      Delete
  76. Please Help!!!
    In process of filling the application online “present address” filling gave me following error.
    “in present address, the entered PIN code does not lie in the selected district. Please re-enter.”
    It inhibiting me to proceed further plz any1 who has exp this or have idea abt this help me. site: http://www.passportindia.gov.in/AppOnlineProject/welcomeLink
    according to my knowledge Hiranandani Meadows, Thane comes in Thane district and pincode- 600607 (as according my electricity bill). I tried 400610 (as according to my MTNL phone bill)
    but this site prompts me to retry with some other pincode that lies in the selected district.. is there anyother pincode for Hiranandani Meadows, thane ? plz reply i need to apply for passport urgently...

    ReplyDelete
    Replies
    1. Ask the postman what the pincode of your area's post office is, and try that. as per my knowledge thane's has to start with 400 6xx and not 600 6xx for sure - this has inadvertently been added in your electricity bill by the electricity dept! My other suggestion is try 400607 - when I googled this, it came as 'Sandozbaugh', Thane dist.

      Delete
    2. Hey Ia ma also having a pincode problem but in my case all my details are correct...i live in panvel(navi mumbai) and my pin code is 410206 and it lies in the raigad district...despite my information being correct its giveng me the same error“in present address, the entered PIN code does not lie in the selected district. Please re-enter.”...ive tried calling the call centre but they are not helping me....telling me to enter other pin codes...i've tried everything..please help me if u can

      Delete
  77. Friends
    If you are struggling too much to get an appointment or passport in psk. Please go through this web site you will find a solution very easily at get your passport at your door step without any hassles.

    Http:/rgovind26.Wordpress.Com/2012/07/01/Passport/#More-5

    good luck!

    ReplyDelete
  78. Friends

    If you are struggling to find the status of your passport - police verification. Pelase check out this on the below site.It gives a little more information than the tracking on PSK URL.

    http://mumbaipolice.org/passport.asp

    Hope this helps.

    Regards

    Rajesh

    ReplyDelete
  79. OMG...my wife got her passport renewed and it was delivered home in under 24hrs...had applied under normal scheme...way to go ...keep up the excellent work...now lets see how my renewal goes!!

    ReplyDelete
    Replies
    1. Sir, please tell me which PSK she applied at? And whether it was post-police verification or NO police verification required at all!

      Delete
  80. My passport had expired in April last year and I was advised not to take the assistance of any agents because with the new rules, they couldnt really be of much help except in helping to fill the online form and for that they charged a hefty sum. So, I submitted my application online for reissue in Normal mode and I found the instructions rather simple to follow. I had a waiting period of 10 dys I think, to get the earliest appointment.

    I had an appointment with PSK Malad this afternoon at 2.15 and my reporting time was 2pm. I was there exactly at 2pm and was ushered in immediately. In the first hall, there were only a few assistants manning the counters while the rest probably hadnt returned from lunch, so there were small queues at each counter but it was taking some time because documents were being checked. I found that many people had returned for the second or third time because they didnt have some document earlier. After reading all the comments in your blog, I was a bit sceptical about how easy/ difficult this experience was going to be. To be on the safe side, I had carried the original and a copy of every possible document I had -

    For proof of residence, one last years n one this years telephone bill,
    one last years n one this years postpaid mobile phone bill,
    one last years and one this years electricity bill.
    One has to make sure that the above bills are in your name becoz while I was there there was a woman whose bills were all in her grandfathers name and they were insisting on some documents or atleast a bank account statement to show her proof of residence. Also please note that the spellings on the bills or whatever document you are going to present should tally with your name/address so you do not face any problem.
    I had also carried one year bank account statement,
    Election ID card,
    PAN card,
    Driving license,
    Gas order book,
    copy of spouse's passport (1st and last pages incl family details)

    For Proof of Date of Birth -
    Has to be the Municipal birth certificate - they dont accept other birth certificates.

    For Non ECR -
    Graduation certificate
    Graduation marksheet

    Old expired passport and
    self attested copy of first 2 and last 2 pages of passport

    Contd...

    ReplyDelete
  81. Contd.....At the first counter, I was asked to show my expired passport and give one copy of the passport pages. Then a file and a token were given to me and I was asked to proceed through to the next room. I didnt have to wait at all because my token number showed immediately on the screen asking me to proceed to that particular "A" counter. There the lady checked my expired passport with the details given online, checked all the other details given online with me especially looking out for spelling mistakes or wrong dates, numbers etc. She asked me for a copy and original of my this years and last years telephone bills, scanned them and uploaded them with my application. Then she took my photograph and had my fingerprints taken, gave me back my file and documents and a letter to say my old passport was being cancelled and asked me to proceed to the "B" counters. By now it was 3pm - one hour since I had arrvd at then PO. At the "B" waiting lounge, I had to wait for exactly an hour, till 4pm, before my token no. appeared on the screen. At the "B" counter, the gent again checked my online application, again checked my telephone bill and expired passport and in 2 mins I had finished with him. Then a short further wait of about 10 mins before my token number appeared for the "C" counter. There again, the lady checked my expired passport with the online application and let me go in 5 mins. Then there was a short queue at the exit point for taking the token receipts back and issuing a fee receipt and acknowledgement letter. The letter says "all documents submitted successfully", Application Status "granted" and Police verification mode: "No verification". They have told me that I should receive the passport within 15 days so I'm hoping all goes well and that I receive it quickly.

    I was pleasantly surprised with the clean and bright environment within the PSK premises and everything was well organised. The staff seemed to know their job and most were courteous and helpful. I consider myself lucky that I was only asked for my telephone bills but I could see people around me being asked to give various documents from the above stated and if they could not provide any specific document, they were asked to return within three days with the documents. On the whole, I had a very pleasant experience except for the very long waiting period for the "B" counter.

    ReplyDelete
    Replies
    1. Are telephone bills from companies like Airtel, Vodafone etc accepted? or only MTNL / BSNL bills are accepted?

      Delete
  82. For your info:
    I went from I.C.Colony, Borivali (W) to the Malad PSK at Raheja Tipco Plaza, Rani Sati Marg by auto. It took me less than 30 mins and the fare was between Rs.65 and Rs.70. The route was as follows:
    From I.C. Colony via Karuna Hosp to the flyover and onto the W.E. Highway. Now keep an eye on the flyovers as you pass them:
    National Park flyover
    Dattapada flyover
    Kulraj Broadway(on the left)flyover
    Thakur Complex flyover
    Growels 101(on the right) flyover
    Malad flyover.... from here move towards the left side of the road so that you do not take the next(Rani Sati) flyover;
    Go along the left road, along the left of the R.S. flyover and then take the first right turn under the flyover.
    Carry on right and take the first left and carry on till you see the tall Raheja buidings and the Tipco Plaza houses the PSK.
    The PSK is on the right side of the flyover for all those going from Borivali side.
    For those coming from Andheri side, there is the Aarey flyover, then the dindoshi flyover and then the Rani Sati flyover and the PSK is on the left side of the flyover.
    Pls correct me if I am wrong so that other readers will benefit from the directions.

    ReplyDelete
  83. For those who are going to the PSK with babies and small children or for senior citizens who are applying, I think the waiting time at the PSK is less, atleast that is what I noticed at the Malad PSK today. The token nos. of senior citizens and of those with babies were being called out faster than the normal one altho there were one or two cranky children around. Also the cool AC environment keeps one from getting flustered with the heat but one advice for those with babies, pls carry something warm to wrap them in, jst in case. Also I dont think there is any provision for food n drinks, atleast I didnt see any, so please carry your own food, drinks n toys for the kids.

    ReplyDelete
  84. I need to submit the documents for PCC .To apply this i need to show address proof for last one year.
    But problem is i have residence proof as a rental agreement since 4th week of sep 2011 to till date meaning 09-aug-2012.
    otherwise i have to show address of hometown delhi.
    In that case it will take many number days to get the PCC..
    Just wanted to know .. is this ok .. will they accept it?

    Thanks in an advance.

    ReplyDelete
    Replies
    1. would be great sir .. if you can help me.. on above query...

      Delete
  85. hi can anybody tell me how long it takes to get get the passport after police varification now a days. will the send SMS after dispatching the passport ? pls reply

    ReplyDelete
  86. hii sirji...

    i hav visited andheri psk... im trying to submit for a fresh passport under tatkal scheme ... i hav all the necesary documents with annexure I but i get blocked on annexure F ... im not getting proper information regarding same ... how to get it ... from where should i get this annexure F ... kindly guide me ... thanks in advance .... MOHD. AASIM

    ReplyDelete
    Replies
    1. Annexure-F is also called Verification Certificate. Format of same is there on the Passport website under download section.

      Good information is available on this blog about Annexure-F. See comments dated 25 June, 2 July, 26 July.

      Delete
  87. Dear Rajesh,
    Thank you so much for giving so much of information. It really helped me a lot. Thank you

    ReplyDelete
  88. Dear Mr. Rajesh,
    I want to apply for passport in mumbai, but im staying on rent basis. any solution if the person is staying on rent basis can apply for Passport. following doc with me 1 Driving Lic 2. Pan card 3. Aadhar card 4. Bank Pass Book.

    Please help me Out.

    Thanks

    ReplyDelete
  89. Please go to PSK portal and view "Required Documents" under Fresh passport category. The documents accepted are clearly defined. Bank statement should be for an account you have held for at least a year.

    ReplyDelete
  90. Hi Rajesh,

    I am planning to go for Tatkal Passport(Fresh).

    I can get VC from Dy. Collector or Tahsildar. Can you please let me know if these are valid ones?

    Thanks,

    S Kumar.

    ReplyDelete
  91. I would like to share my experience for applying fresh passport for my new born daughter. Since it was all new process, I tried to gather information from friends who got passports recently for their new borns. And was surprised to know that everyone's experience was different. My friend who applied passport for her daughter in Pune did not carried her daughter to PSK at the time of appointment. Another friend from Gujarat had to carry her 1.5 months old daughter to PSK and had to wait longer.
    Website mentions clearly list of documents but still I was not sure because me and my husband are staying in Singapore from last few years and i was supposed to carry out whole procedure in his absence.I called 4-5 times at their toll free number to get details about the documents needed, and got frustrated because every time their call center associate told me different list of documents.
    Every time call center associate was 100% sure that he was correct.
    After wasting lot of time I decided to carry all possible documents to avoid confusion at the time of appointment.
    When I filled up online form, I selected Normal mode and booked appointment on 1st August. Later I felt that i should apply it under tatkal mode to it faster. Again I called to their toll free number for assistance. I was told that I have to cancel my appointment, make the change in e-form and upload it again.
    Following the procedure, I cancelled my appointment, made the change in form. When I tried to upload the form, I got the same PINCODE error as few people mentioned above and pincode was correct. I was shocked because same form was uploaded earlier and there was no issue. Again I called there toll free number and I told my problem. Girl who attended my call checked the pincode and my place which was correct only. And was surprised to get solution that i should try some other pincode. I asked her if I put incorrect pincode then my application will be rejected or not. She said yes. Then i asked her to get their senior online. I was frustrated because my appointment was cancelled and was not able to upload the form. But I couldnt get through their senior and was told that this issue is escalated and try uploading form after 2 days. In this whole process I lost my patience decided to go in normal mode and booked appointment which was scheduled on 13th august at Thane PSK.
    Exp at PSK was good since I was carrying minor didnt had to wait in queue. Got entry immediately and was allowed to take my mother inside who was carrying my daughter. Whole procedure inside took hardly 15-20 mins.
    Now waiting for passport.

    ReplyDelete
    Replies
    1. what was the document required to issue the passport for minors?

      Delete
  92. This is to update my post dated Aug. 6, 2012. I had an appointment at the Malad PSK on Aug. 6 and today I have received my new passport first thing in the morning. So my passport took only 10 dys to arrive in the normal mode and I'm very happy and satisfied with my experience at the Malad PSK.

    ReplyDelete
  93. Thanks for the experiences shared on the blog. A query with respect to Verification Certificate (VC)

    My brother lost his passport, and urgently requires passport for a project abroad. He is having a valid visa on his lost passport. He already missed a trip which had non-refundable tickets.

    1) Can we apply for reissue of passport under tatkal if old passport is lost. I have got conflicting response, PSK Lower Parel says No and in their notice board, it is striked off. Hower at Enquiry counter no. 2 at old passport office (Manish Chamber), they say it can be applied under Tatkal if you give Verification Certificate (VC) in Form F

    2) As per notes in VC, it can be signed by a Major and above in the army, Lt. Commander and above in the Navy and Sq. Leader and above in the Air Force. We do not know such a person in Mumbai. So can a military person based in New Delhi give a VC for a person who resides in Mumbai. The notes mentions about local area jurisdiction only for Tehsildar / SHO.

    Regards
    Vis

    ReplyDelete
  94. Dear Mr.Rajesh
    I hope this blog also will be very useful for your readers in obtaining passport, for further info and guidance visit
    www.rgovind26.wordpress.com/passport

    ReplyDelete
  95. Hi Rajesh, thanks for putting this blog together which helps a lot.

    I have been trying to contact call center on toll free number from last 1 week but it say this toll free number is disconnected.

    I am in USA hence not able to visit in person. Could you please help me with alternate number which I can try, I have applied passport for my mom in Pune and not getting correct status. Passport is applied on 4 th July almost 50 days back but haven't received yet.

    Please help me with number.

    Sunhash

    ReplyDelete
  96. Very halpful Information. TFS.

    ReplyDelete
  97. Hi Rajesh i reside in panvel n my pincode is 410206 which comes under Raigad district, inspite of mentioning the same i am unable to fill the passport form, it does not accept it did try several times.... Kindly HELP ME as i do not know how to proceed further now... PLS its a request.... Divya

    ReplyDelete
  98. This comment has been removed by a blog administrator.

    ReplyDelete
    Replies
    1. Status - Pending for physical police verification at your respective Thana under SP Office, District Mumbai.

      This means YOU have not gone to you Police Station for Verification!!

      By the way, for you own sake, NEVER post your Personal Data on Public forums!

      Delete
    2. but my police verification is successfully clear on 26/07/2012.. :/
      it's may be RTI problem ?

      Delete
  99. I had recently applied at the Malad PSK for Passport on the 23rd August 2012 under Tatkal.
    No annextures were asked for probably for the following reasons:
    1. The hand written old 20 yr passport had not yet expired. (6 yrs more to expire)
    2. No change Of Address.
    3. No change in Name

    These were there 3 main points required for accepting application under tatkal. I hope to recieve my passport tomorrow that is in 4 working days. The application status shows passport printed and will recieve sms or email with dispatch details.
    Hav to apply for Italy Visa as soon as it comes. I just hope it reaches tomorrow.

    The PSK at Malad was extremely fast.
    Totally 4 counters to attend. Counter A , Counter B , Counter C , Exit Counter. i didnt have to wait for more than 5 minutes at any of the counter.

    Required documents were not much.
    I carried every possible document and proof but they just asked for My Marriage certificate (This had to be added) and my Graduate Certificate (ECR not required).

    No other document was asked for other than a ration card.
    It is best to carry all Original docs available with the xerox self attested.

    ReplyDelete
  100. I just received my fresh normal passport. had applied on 6th August 2012.
    I have shared my passport related experience
    Do refer.
    http://ankushjaguste.blogspot.in/

    ReplyDelete
  101. hi rajeshji. i had applied for a renewal of pp on july 12. since the last week its showing status as " Pending for physical police verification at your respective Thana under SP Office, District Mumbai." can you please guide me the next step on this. i had called the police station and they say maybe its held up at VT police headquarters. i need the pp asap as i have overseas openinng. please advise.

    ReplyDelete
  102. Had gone for reissue of my passport last month with a change of address to be done. Went through the Tatkal route. They asked for the verification certificate saying that VC is required as the earlier passport was issued outside Mumbai. So I got a VC and went back again last week with another Tatkal appointment. This time they rejected the VC saying that it was issued by a person outside Mumbai, even though the approved officers list clearly mentions that the VC can be issued by any GM or above of a PSU without any reference to their location. So I have ended up running in loops without any solution.

    Before this one of my friends had applied through the normal route and it took him more than 3 months to get the passport even though he had submitted all the documents.

    After reading some of the positive experiences of some of the people above, I started wondering if we are talking about the same Passport office at all!

    ReplyDelete
  103. Thanks Rajesh for this amazing blog. I visited the Andheri Office yesterday to get my 20 year valid passport reissued. I used your suggestion of change in personal particulars and it worked. Thanks to your blog I knew exactly what I needed to do right from the time I entered the place. The in house xerox facility was awesome and reasonable.

    For some reason though I reached 30 minutes before my entry time, they did not let me in and only let me in on time.



    ReplyDelete
  104. How to check the status of the (re-issue) passport application?
    Regards.

    ReplyDelete
  105. Hi Rajesh,

    Great post.
    One question. I have applied for a passport and have an appointment.
    There is a change that I need in the form. How do I get that done?

    Thanks.

    ReplyDelete
  106. Hi Friends
    Applied for reissue on Monday 15th Oct, got my jumbo passport today (19th Oct)
    under normal route as I was advised by a former agent not to go tatkal route as they ask for VC sometimes n sometimes not.
    So mine was 3 working days - maybe a world record on normal route
    Rgds
    Rajesh.R
    Andheri

    ReplyDelete
  107. Hie Rajesh,

    I'm Imran, I had applied for fresh passport and my all documents are clear except the Electricity bill as I have to submitt 1 more document along with Ration Card.
    Actually due to sum reason my maternal uncle had issue Reliance meter on his name so will it create problem/ if yes then whats alternate?
    Please note i also have H.P. Gas new connection certificate taken 4 months ago and my ration card contains my name.

    Rgds.
    Imran Raeen

    ReplyDelete
  108. Hy Friend
    my question is that can i change the Place of Birth in my Passport, I have two birth certificate indicate different place of Birth

    ReplyDelete
  109. Finall I have done through my passport process at Andheri PSK,
    My overall experience was good till counter "B"
    but waiting time for last counter "C" was really hectic.
    From starting point till counter "A" u will find young 20-25 age group T.C.S private employees and for Counter "B" & "C" u will find old Government representatines who are very slow.
    At the exit counter where we collect acknowledgement I asked how much time it will take to dispatch passport by normal way?
    he replied from 10-15 days after PSK visit there will be police verification,1ce v complete it at r nearest police station from den on wards 30-45 days.
    In short from day of ur PSK visit it will take Min 60 days to get passport in ur hand.
    Hope today @ 30/10/2012 I had received acknowledgement and by New year I receive my passport.


    Regard's,
    Imran S. Raeen

    ReplyDelete
  110. Hi Rajesh,
    Thanks for the wonderful blog; it really helped me to get some important piece of information. I am about to apply for fresh passport and I have few queries. I am currently located in Mumbai for the last 1.5 years. I stay in a rented house and I have changed in my place few months back. I heard that there are some rules that I have to stay in a particular place for more than a year. Do you have any idea about it? In addition, I can provide Bank account as my only address proof. Will it suffice? Please help me if you have any idea. Thanks.

    ReplyDelete
  111. HOW TO GET RID OF COUNT OF IP ADDRESS PROBLEM.....
    PLZ REPLY SOON....

    ReplyDelete
  112. Good information. Hope I had read it before. Have applied for my sons passport renewal( age 15.5yrs)in Tatkal. Was overjoyed to see the user friendly website and the minimum list of documents required. But my joy ended here, took eternity to find Andheri E office, another eternity for parking,and when finally my turn came at the token counter the executive said the I need to carry Annexures I and F. The website clearly says that withen 3 yrs renewal these documents are not required and also we were not told of an alternative for Annexure F(ie varification certificate)(any 3 of 15 documents in list of document list ( Check blog).So had to go back.I am again going to try my luck on 14/11/12 with the alternate documents .Also the officials that are required to sign this annexure F are so high profile that they are almost impossible to find for a common man.The purpose of this annexure is not clear.

    ReplyDelete
  113. Hi all, i wish to make a fresh passport for my 14 months old daughter but unable to get appointment on Thane PSK i stay in navi mumbai can i have already uploded the required documents. Can i go to Nashik PSK and submit as thier appointments are open all day and Thane PSK appointment closes less then a minute. please help as its urgent.

    ReplyDelete
  114. Hi I am travelling on 27th december and have a Valid Passport till 2016.The only problem is the pages are over and i have to apply for reissue for pages. Can this be applied under Tatkaal too? And if i apply under Tatkaal for re issue of pages will i still need all the documents or just the current passport first 2 and last 2 pages photocopy?

    ReplyDelete
  115. Dear Mr. Rajesh,

    i had a rather disappointing experience at Andheri PSK last month. i need Police Clearance for immigration to New Zealand. i followed all the instructions for required documents online and even took assistance from the helpline.

    However, after 3 hours i was told by a very irritated person at the final counter that as PSU Employee i need NOC from my company

    when i approached my office they are not even aware that NOC has to be issued for obtaining PCC and are asking me for a format. i have searched various sites but cannot find any format for the same. i dont want to waste my time at the PSK due to wrong format. Please help if you can with the format

    Thanks,
    Pragya Agarwal

    ReplyDelete
  116. Hello Rajesh,
    Please solve my query.
    Actually my maternal grand father want to apply for passport and he don’t have any birth proof,
    How can he apply ???
    He have rest all document.

    Regards and thanks in advance,
    Imran Raeen.

    ReplyDelete
  117. Can any one tell me like how much time does it take to renew(from minor to major) the passport takes in Tatkal?
    and do i need to select,
    fresh passport option or reissue passport?

    ReplyDelete
  118. Hello Sir ,
    Could you please let me know what will be the process to apply for a tatkal passport . I need to apply for my son . I need to apply for re-issue of the passport as his current passport is going to expire in next month jan 2013 . Is the Annexure F is compulsory for apply for tatkal scheme .
    My son is a minor and his previous passport has a different address , as mention in his passport . In addition to this my passport also does not have current address . Need gudence on the same .

    Thanks
    alok

    ReplyDelete
  119. Just been to Andheri PSK today, In case the status of the applicant has changed from Minor to adult, please carry all educational degree/ SSC/ HSC certificates and copies, else the new pasport will come with ECR stamp
    In the event you plan to get the ECR status changed to ECNR at a later date after the passport is issued, I am given to understand that you would need to do the same process of passport applcation, appointment, paper work etc all over again, and you may end up getting a new booklet and also end up paying the fees of rs 1500 again
    So please carry all docs and copies if the applicant status has changed from Minor to Adult

    ReplyDelete
  120. please take the minos along with you..MINOR means BELOW 15 YEARS

    ReplyDelete
  121. Thank u very much. Your blog really helped and even the comments. However, i want to mention that there is a toilet there and it is clean too. And for the relatives there is a wada vendor and pani puri vendor just outside the lane who are cheap and tasty.

    ReplyDelete

Covid Resource for Second Wave

Initial part of this blog has resources useful for all of India. Later part is dedicated to resources for Mumbai city.